Wednesday, July 30, 2025
Home Blog Page 31

Podcasts to Profits: How Audio Advertising is Changing the Game

0

In the world of advertising, there’s a new kid on the block, and it’s making quite the splash. Digital audio advertising is quickly becoming the go-to channel for advertisers, and it’s not hard to see why. With its ability to reach people virtually anywhere, from their morning commute to their evening run, digital audio is a highly effective way for brands to reach a wider audience than ever before.

Recent statistics show that digital audio listenership is on the rise, with 74% of adults in the US forming part of the digital audio listenership in 2022. Additionally, four out of 10 working-age internet users worldwide use music streaming services at least once per week, spending an average of one hour and 38 minutes listening to streaming audio services each day.

Given these numbers, it’s no surprise that digital audio ad spend is projected to hit $8.95 billion this year, making it a crucial element of many advertising strategies. But what are the trends that marketers need to be aware of in 2023 to stay ahead of the curve?

Firstly, it’s worth noting that digital audio ads have a 24% higher recall rate than traditional display ads, making them a powerful tool for increasing brand awareness and trust. In fact, according to Edison Research, 51% of podcast “Super Listeners” pay more attention to podcast ads than other types of media, and 50% agree that podcast ads are the best way to reach them. Plus, 53% of podcast “Super Listeners” say they have a better opinion of a brand that advertises on podcasts they regularly listen to.

Another trend to keep an eye on is the continued dominance of podcasts. Podcasts have exploded in popularity in recent years, with podcast listenership in the US growing by 20% in 2022. With podcasts covering a range of topics from news to lifestyle, they provide listeners with diverse content and business perspectives. In 2023, deploying podcast ads as part of a well-rounded marketing strategy will be a smart move for marketers. Automation and programmatic capabilities will become more advanced in audio advertising, and marketers will need to focus on highly personalized creatives for their target audiences.

One thing that has held audio advertising back in the past is the perception that it is an awareness-only channel, leading to disproportionate budget cuts affecting audio ad spend. However, with the advent of programmatic audio advertising, we will see more highly-targeted audio ad campaigns that can move listeners through the funnel, making it a full-funnel channel. Brands can now measure the effectiveness of their audio advertising and create retargeting ads that drive both awareness and conversions to move listeners down the funnel.

Finally, companies need to embrace programmatic ad automation in their audio advertising campaigns. Programmatic audio advertising allows advertisers to deliver targeted audio ads to listeners via online streaming platforms, podcasts, or other digital audio services. It enables advertisers to target their ads more effectively, leading to higher engagement and better results. Additionally, programmatic advertising can be automated, making it easier and more efficient for advertisers to manage their campaigns.

A company leading the charge in this space is A Million Ads. Founded in 2015, this UK-based startup is on a mission to make audio more effective as an advertising channel. By powering dynamic creative optimization for audio channels, A Million Ads enables brands to deliver highly personalized ads to listeners in real-time. Their platform uses bid stream data to give a real-time view of the listener’s environment, enabling personalized messaging that resonates with the audience.

Paul Kelly, Chief Revenue Officer at A Million Ads, believes that audio advertising will rival visual advertising and become a full-funnel channel, driving both awareness and sales. Companies that have heavily invested in podcasting will continue to reap the rewards, and we can expect to see even more investment in monetizing the podcast business. As for ad automation and brand safety, Paul emphasizes that brands need to be in the game to benefit from the intimacy and memorability that audio offers. He believes that automated systems can tackle the hard work of brand safety, using metadata and machine learning to identify potentially “brand unsafe” topics and phrases.

Audio advertising is going to be just as, or even more effective than visual advertising in 2023. Companies that have heavily invested in podcasting will continue to reap the rewards. Advertisers need to start producing creative with personalization at the heart. Over the next 12 months, audio advertisers will bring those inventory sources together with a unified measurement and attribution product.

Audio advertising becomes a full-funnel channel, and during a recession, advertisers will steer away from focusing on only one part of the funnel and turn to mediums like audio that cement into a consumer’s subconscious and ultimately drive awareness and sales. Advertisers will no longer sacrifice awareness-building campaigns in favor of performance campaigns that drive sales.

A Million Ads wants to make audio more effective as an advertising channel, appreciating the position of all the main parties: creators and media owners, advertisers, and listeners. Audio advertising that is environment aware, and thus more relevant, timely, and interesting in terms of the message leads to better outcomes for all these parties.

With nearly 450,000 active podcasts, listening to every episode is untenable. Fortunately, the industry has automated systems that can tackle the hard work. We can learn a lot from the metadata, and we also have the tools to look at each episode individually, using speech-to-text algorithms and machine learning to identify potentially “brand unsafe” topics and phrases.

From Paul Kelly’s experience, he believes that Under Armour is leading the pack in terms of delivering exceptional audio advertising campaigns. Working with digital marketing agency Digitas, they ran a campaign promoting their new Flow Velociti Wind sneakers. Under Armour understood its target customer’s rhythms and behaviors and incorporated that into the ad creative by using readily-available contextual data.

Dan Granger, the CEO of Oxford Road, also shared his insights on the evolution of the agency and the trends in the audio advertising industry. He emphasized the importance of brand safety and suitability, predicting that this will continue to be an important consideration for marketers in 2023 and beyond. He also highlighted the emergence of international podcasting as an opportunity for companies to reach audiences outside of the US.

However, Granger cautioned that the adtech industry in audio needs to focus on increasing the integrity of its tools to minimize reputational damage. He advised companies to find attribution methods that they can trust, follow the lead of other sponsors who speak to a similar target audience, and create ad copy that has shown performance on other media. He also emphasized the need to adapt ad copy points so that they can be delivered authentically by the host of the program in their own voice.

Overall, Granger’s insights emphasize the importance of aligning brand values with business objectives and finding effective ways to measure and verify audio ad campaigns. As the industry continues to evolve, companies that invest in brand safety and attribution methods will have a significant advantage. And as always, it’s important not to overpromise and under-deliver in the adtech industry – or you might end up with a PR nightmare on your hands!

It is very clear that audio advertising will continue to grow and evolve. As the popularity of digital audio continues to rise, so too will the effectiveness of audio advertising. With advancements in programmatic advertising, dynamic creative optimization, and personalization, brands can connect with consumers through sound like never before. As such, marketers who stay up-to-date with these trends and invest in audio advertising will have a significant advantage over those who don’t.

Lights, Camera, Attention: Lumen and TVision’s TV and CTV Attention Metrics

0

Lumen Research and TVision have joined forces to provide advertisers with a unique, attention-first approach to measuring the effectiveness of their TV and CTV campaigns. By integrating TV and CTV attention metrics with Lumen’s predictive eye-tracking technology, advertisers can now gain insights into every audience’s on-screen attention, allowing for optimised media buying based on attention signals that drive the best outcomes for each brand.

This new partnership offers a range of innovative attention technology solutions for TV and CTV buyers, including CTV and Linear TV Attention Audits, Ad Creative Optimisation, and Attentive Private Marketplaces. With these tools, advertisers can measure the true return on investment of TV and CTV campaigns in the context of other media investments through a single set of metrics while gaining unique insights into every audience’s on-screen attention.

“TVision has been a trusted partner of ours for years, and this new partnership marks a milestone in our relationship,” says Mike Follett, CEO at Lumen. “By combining the power of our predictive attention datasets, Lumen and TVision are creating a unique attention model for every client that can help optimise media measurement and strategies based on what really drives attention and outcomes for each brand.”

“We’re excited to offer customers a way to measure TV and CTV investments in comparison to digital and social channels and activate media buying with predictive attention models that can optimise for the best outcomes based on ad format, channel, partner, and more,” said Yan Liu, CEO of TVision.

TVision provides second-by-second, person-level data about how people watch TV – who’s watching, what they’re watching, and how much attention they are paying to both linear and streaming TV. Advertisers, agencies, networks, streaming content providers, measurement companies, and data platforms use TVision data to make more informed media decisions, measure performance, produce content that engages audiences, and benchmark their results against competitors. TVision is headquartered in New York City, with offices in Boston and Tokyo.

Lumen is the world’s leading attention technology company, with large-scale biometric datasets based on real-world and predictive eye-tracking technology that convert the webcam on a user’s phone or desktop computer into a high-quality eye-tracking camera, capturing not only what users could see, but also what they do see.

With this new partnership, Lumen and TVision are revolutionising the way advertisers measure the effectiveness of their TV and CTV campaigns. By providing unique attention metrics that are optimised for each brand, they are empowering advertisers to make more informed media decisions and produce content that engages audiences and drives the best outcomes.

Crypto Emperor’s New Clothes: SEC Charges Terraform Labs and CEO Do Kwon for Alleged Securities Fraud

0

It had been almost a year since the algorithmic stablecoin Terra USD lost its peg, and the cryptocurrency market was still reeling from the tens of billions of dollars of investor money that had evaporated into thin air. But on Thursday, the Securities and Exchange Commission (SEC) filed charges against Terraform Labs and its CEO Do Kwon, alleging that they had orchestrated cryptocurrency securities fraud.

The regulators’ complaint, filed in the Southern District of New York, charged Kwon and Terraform Labs with two federal securities counts. According to the SEC, Terraform and Kwon should have registered a number of their cryptoassets with the SEC as securities, including crypto swaps on underlying equities.

Over a four-year period, Kwon and Terraform allegedly raised billions of dollars from investors by offering and selling an “inter-connected suite of crypto asset securities.” The SEC claims that Kwon offered and sold unregistered securities, including tokenized stocks, the algorithmic stablecoin Terra USD, and sister token LUNA, selling investors on opportunities “to invest in their crypto empire.”

The SEC’s complaint alleges that Kwon is responsible for causing a $40 billion rift in the crypto market, including losses for US retail and institutional investors. From April 2018 until May 2022, Terraform and Kwon marketed tokens they claimed would increase in value, including yield-bearing stablecoin UST, which was marketed as paying out as high as 20% via Anchor.

The SEC also claims that Kwon made “fraudulent misrepresentations” about Terra USD’s stability and was explicitly aware of the stablecoin’s “structural weakness.” The defendants “aggressively marketed” Terraform’s cryptocurrencies to US investors, according to the SEC, by posting information and promotional materials to accounts on several publicly accessible online social media platforms.

Kwon, who has an Interpol Red Notice out for his arrest, has been on the run since the demise of Terra last year, and his location is unknown. The South Korean native was also hit with an arrest warrant by the Seoul Southern District Prosecutor’s Office four months after Terra’s implosion. Terraform employees, including former head of research Nicholas Platias and staff member Han Mo, were also issued arrest warrants at the time.

The charges against Kwon and Terraform Labs are a stark reminder of the potential pitfalls of investing in cryptocurrency. While the technology and its associated assets are still in their infancy, there are risks involved, and investors should always do their due diligence before investing in any cryptocurrency.

From Couch Potatoes to Customers: How Ad-Supported Streaming Is Changing the Advertising Landscape

0

The streaming revolution is upon us, and it’s ad-supported streaming that’s leading the charge. But just how much of the market share does it actually account for? According to industry expert Brian Wieser, the answer is not as straightforward as we might think.

In a recent analysis, Wieser dug deep into the data to determine just how much ad-supported streaming is growing and what share it truly accounts for. The results are surprising. If we exclude YouTube’s connected TV app from a definition of TV viewing (as most TV advertisers would), Wieser calculates that around 14% of ad-supported TV viewing occurs on ad-supported streaming content, up from around 9% of ad-supported TV viewing two years ago. But when we include YouTube’s CTV app, the figures rise to 23% in the most recent data and under 15% around this time in 2021.

These numbers are significantly lower than Nielsen’s headline figures, which suggest that more like 40% of TV viewing occurs via streaming. However, Wieser notes that the differences are primarily explained by the massive volumes of TV viewing that are not ad-supported. It’s a function of streaming’s relatively modest share of “TV”viewing time . Another factor is the generally lower ad clutter ratios you see on many ad-supported services. Also, streaming CPMs are considerably higher than cable, which still remains the main generator of “linear TV” GRPs.

So what does this mean for advertisers? In the short term, it may pose a problem, but in the long term, we will likely see more AVOD/FAST viewing, more commercial clutter, and lower CPMs in streaming as it becomes more and more like “linear TV.” The two will fully merge into one media platform with a preponderance of viewing by older folks and low brows—just like “TV” was before the advent of streaming.

The growth of ad-supported streaming and its impact on campaign reach is a critical issue that marketers must monitor closely. As more consumers shift away from traditional TV viewing towards streaming content, marketers who rely heavily on ad-supported television must reassess their media strategies.

One of the biggest challenges for marketers is the fact that growing numbers of consumers may be unreachable through ad-supported TV. This means that marketers must explore new avenues to reach these audiences, such as including most of YouTube, TikTok, and other forms of online video beyond the television set in their definition of television.

However, it’s not just about expanding the definition of television. Marketers may also need to focus on managing reach across multiple channels to ensure that they are reaching their target audiences effectively. This could involve shifting away from the traditional metric of reach and exploring other objectives that may be more relevant to the digital landscape.

Ultimately, the key takeaway for marketers is the need to adapt to the changing media landscape. As ad-supported streaming continues to grow in popularity, marketers must be willing to reassess their strategies and explore new avenues to reach their target audiences effectively. This means being open to new metrics, exploring new channels, and staying ahead of the curve when it comes to digital advertising trends. By doing so, they can ensure that their campaigns are reaching the right audiences and delivering the desired results in a rapidly evolving media landscape.

Let’s face it, marketers are obsessed with numbers. They love to measure everything from share of total time spent with different types of TV viewing to the percentage of people who prefer chocolate over vanilla ice cream. But when it comes to ad-supported streaming, there’s a new metric in town, and it’s all about unique reach.

While the share of total time spent with each type of TV viewing is important, it doesn’t tell the whole story. What really matters is whether your ad is reaching the right people, and that’s where unique reach comes in. By focusing on the percentage of people who spend more than a certain amount of time over a given period with different types of ad-supported TV, marketers can get a better sense of the effectiveness of their campaigns.

And when it comes to ad-supported streaming, the news is good. Despite accounting for a smaller share of total viewing time, ad-supported streaming services are more likely to reach a unique audience compared to other types of TV viewing. This means that even if ad-supported streaming only accounts for a small portion of the market share, it can still deliver significant value to advertisers.

It may be tempting to focus solely on the share of total time spent with each type of TV viewing, savvy marketers know that unique reach is the real metric that matters. And when it comes to reaching a unique audience, ad-supported streaming is the place to be. So don’t let the numbers fool you, there’s a new metric in town, and it’s all about reaching the right people at the right time, regardless of how ad-supported streaming is defined.

When it comes to advertising, it’s all about reaching the right people at the right time. And let’s face it, traditional TV advertising can be a bit like throwing a dart blindfolded. Sure, you might hit the target, but more often than not, you’ll miss the mark entirely.

That’s where ad-supported streaming comes in. While it may not account for as much of the market share as we initially thought, its critical advantage is its ability to reach incremental audiences that traditional TV advertising cannot. With ad-supported streaming, you can target your ads to specific demographics, interests, and behaviors, ensuring that your message is reaching the people who are most likely to be interested in what you have to offer.

But here’s the catch: the streaming landscape is constantly evolving, and marketers must be willing to adapt their strategies to keep up. This means staying on top of the latest trends, understanding how audiences are consuming content, and being willing to try new approaches to reach their target audiences.

The good news is that the potential rewards are huge. By embracing ad-supported streaming and adapting their strategies accordingly, marketers can tap into a whole new world of potential customers. So don’t let traditional TV advertising hold you back. Embrace the power of ad-supported streaming and watch your reach soar to new heights.

Chargebacks911 Facing Feds for Alleged Unfair Practices

0

The Federal Trade Commission (FTC) and the State of Florida have jointly filed a lawsuit against Chargebacks911, a chargeback mitigation company, and its owners, Gary Cardone and Monica Eaton Cardone. The suit alleges that the company used unfair techniques to prevent consumers from successfully disputing credit card charges through the chargeback process. According to the complaint, Chargebacks911 helped scammers stay in business and defeated chargeback attempts by consumers hit with fraudulent charges. The FTC has vowed to take aggressive action against those who undermine consumers’ ability to exercise their rights.

The chargeback process is a key protection for consumers who wish to contest unwanted, fraudulent, or incorrect credit card charges. When a consumer sees a charge they did not authorize, or for which the promised goods or services did not arrive, they can dispute the charge with their credit card company. The company then contacts the merchant’s credit card company for information and determines whether to reverse the charge. Chargebacks911 allegedly prevented this process from working for consumers.

The complaint filed by the FTC and Florida alleges that Chargebacks911 regularly sent screenshots on behalf of its clients to credit card companies that supposedly showed that consumers had agreed to disputed charges, often recurring monthly subscription charges. However, the complaint notes that in many instances, these screenshots were not actually from the website where consumers made the disputed purchases. Additionally, Chargebacks911 allegedly ignored clear warning signs that the website screenshots were misleading.

Chargebacks911 also allegedly used a system called Value Added Promotions (VAP), which allowed the company’s clients to run numerous small-dollar transactions via prepaid debit cards. By doing so, clients could raise their total number of transactions, lowering the percentage of their charges that were disputed by consumers. The percentage of chargebacks a company faces plays a role in the level of scrutiny a company receives from credit card companies; a higher percentage will likely lead to more scrutiny.

The complaint further alleges that Chargebacks911 served numerous companies that the FTC has sued for deceiving consumers, including Apex Capital, F9 Advertising, and AH Media. The company disputed tens of thousands of chargebacks on behalf of each of those companies. There were many instances where Chargebacks911 submitted screenshots of websites on behalf of Apex Capital and AH Media where the name of the product on the sites in the screenshots did not even match the brand name of the product for the disputed purchase.

According to the complaint, Chargebacks911 regularly overlooked other suspicious behaviors from their clients, including when clients used a large number of different merchant accounts to process charges. The FTC and Florida allege that Chargebacks911, Gary Cardone, and Monica Eaton Cardone are violating both the FTC Act and the Florida Unfair and Deceptive Trade Practices Act, and are asking the court to stop the defendants’ illegal activities and order monetary relief, including compensation for consumers and civil penalties.

The Commission vote authorizing the staff to file the complaint was 3-0-1, with then-Commissioner Christine S. Wilson recorded as not voting. The vote on this matter closed on March 29, 2023, prior to Commissioner Wilson’s departure from the Commission. The complaint was filed in the U.S. District Court for the Middle District of Florida.

The Federal Trade Commission works to promote competition and protect and educate consumers. The FTC staff attorneys on this matter are Evan Rose and Bobbi Tonelli of the FTC’s Western Region San Francisco. The case will now be decided by the court.

The FTC has previously taken action against companies that engage in unfair and deceptive practices. In 2022, the Commission filed a complaint against Apex Capital and its CEO, alleging that they had deceived consumers through false advertising and fake endorsements. The Commission also charged F9 Advertising and its CEO with misleading consumers

Don’t Be a Cookie Monster: How First-Party Data Is Already Winning in Marketing

0

The marketing world has been abuzz with talk of first-party data as the answer to the death of third-party cookies. But is this just hype, or is there substance to this buzz? Well, according to recent reports, first-party data is already beating cookies in marketing.

Online classifieds site Gumtree is one of the businesses leading the charge when it comes to leveraging first-party data. The company switched to a new data management partner, Permutive, in January 2022, and since then, it has seen a 36% increase in click-through rates for its direct ad campaigns.

But what exactly is first-party data, and why is it so valuable? First-party data is any data that a company collects directly from its customers, whether that’s through its website, social media, or other channels. This data is valuable because it provides a more accurate picture of customers’ behavior, interests, and preferences than third-party data ever could.

As the world moves away from third-party cookies, companies that can harness first-party data will have a distinct advantage in the marketing world. And Gumtree is just one example of a business that is already reaping the benefits of this shift.

But it’s not just Gumtree that is seeing success with first-party data. Pepsico Mexican Foods also recently announced that its campaigns performed better when targeting audiences without third-party cookies, using Lotame’s Panorama ID universal cookieless identifier.

So, why is first-party data beating cookies in marketing? According to Phil Acton, country manager at ad tech vendor Adform, “first-party anything, whether it’s first-party data or first-party IDs, is a much more effective way of running any ad campaign over those that use third-party cookies or IDs.”

This is because first-party data provides a much more accurate and complete picture of customers’ behavior and preferences. It also allows businesses to build more meaningful relationships with their customers by providing them with personalized experiences based on their individual needs and interests.

Of course, there are some challenges that come with leveraging first-party data. For one thing, businesses need to be transparent about how they are collecting and using this data to avoid alienating customers. They also need to ensure that they are using this data in an ethical and responsible way.

But despite these challenges, it’s clear that first-party data is the future of marketing. As the world continues to move away from third-party cookies, businesses that can harness this data will have a distinct advantage over those that can’t.

As Victoria Trevillion, head of ad tech and operations at Gumtree, says, “We have around 400 different audience segments that have been additive…and as a result, more advertisers have wanted to buy them – and in some cases pay more for them.”

So, if you’re a marketer, it’s time to start paying attention to first-party data. As the old saying goes, “the early bird catches the worm.” And in the world of marketing, the early adopters of first-party data are the ones who will come out on top.

BNP Engage Acquires Creative MMS to Expand Digital Marketing Services

0

In a move to bolster its digital marketing services, BNP Engage, the digital marketing services division of BNP Media, has acquired Creative MMS, a leading digital marketing firm. This acquisition is set to expand BNP Engage’s capabilities in digital marketing and further evolve BNP Media into a strategic digital marketing partner for clients.

Creative MMS has gained recognition for its expertise in B2B digital marketing, with a strong focus on web design and development, conversion rate optimization, strategy, content marketing, SEO, and social media. With this acquisition, BNP Engage aims to leverage Creative MMS’s experience to enhance its existing services and offer clients a comprehensive suite of digital marketing solutions.

“The combination of BNP Media’s audience knowledge and content expertise together with CMMS’s digital marketing savvy creates an unmatched resource in BNP Engage,” said Tagg Henderson, Co-CEO of BNP Media. “We’re thrilled to welcome Creative MMS into the BNP family to help our clients achieve their digital marketing goals and grow their businesses.”

The acquisition of Creative MMS complements BNP Engage’s existing customized offerings, which include Interactive Digital Marketing, eBooks, and Custom Content. This acquisition will provide a broader range of digital marketing solutions, allowing BNP Engage to become a strategic digital partner for clients and offer long-term and customized solutions to meet their business needs.

“We’ve always put being a strategic partner for those seeking the most effective digital marketing solution at the forefront, and this partnership elevates our ability to do that, for current and future partners,” said Ben LeDonni, founder and CEO of Creative MMS, who will remain as the President of BNP Engage. “Creative MMS has a lot of experience in B2B marketing, and we’re excited to bring that expertise to BNP Engage.”

With this acquisition, BNP Engage aims to position itself as a leader in digital marketing services, catering to the needs of B2B businesses. Clients can expect to benefit from a comprehensive suite of digital marketing solutions that will drive growth and success for their businesses.

MiQ and SeenThis Join Forces to Streamline Creative Delivery for Eco-Conscious Brands

0

In today’s fast-paced digital world, programmatic advertising is the backbone of modern marketing. However, as the online advertising industry continues to grow, so does the impact it has on the environment. In response to this challenge, MiQ, a leading global programmatic media partner, has partnered with SeenThis, a groundbreaking streaming tech provider, to tackle the pollution caused by online media delivery.

By utilizing adaptive streaming technology, SeenThis delivers high-quality creative content with less data waste, significantly reducing the associated carbon emissions. In fact, the partnership has already achieved impressive results, with click-through rates performing 2x better than standard display, and clients saving nearly 85K KG of CO2e to date.

“This partnership is an essential step towards a greener ad ecosystem,” says Chris Lehman, Global Head of Creative at MiQ. “We are fully dedicated to identifying and actioning new ways to address the sustainability needs of the industry. Optimizing and future-proofing the creative that clients use seemed like a natural next step in this continued progression.”

MiQ’s commitment to sustainability is further highlighted by its use of Scope3 and MiQ’s Green Score to measure, reduce, and benchmark carbon emissions across the supply chain.

The benefits of this partnership extend beyond the environment, as SeenThis and MiQ’s collaboration enables the development of new streamed formats and expands their offering into other channels beyond display. With billions of streams served for over 1,000 brands in 40+ countries, SeenThis is on a mission to reshape the internet for good.

Thomas Houge, CCO at SeenThis, says, “The combination of our innovative creative technology with MiQ’s robust sustainability offering creates something completely new in the market. We’re eager and ready to facilitate this success for others across the globe and excited to collaborate with MiQ on additional advances this year and beyond.”

In a world where sustainability is more critical than ever, this partnership is a step in the right direction towards creating a greener and more eco-conscious advertising industry.

Lies, Damn Lies, and Advertisements: FTC Sends Warning to Gwyneth Paltrow

0

The Federal Trade Commission (FTC) has issued a warning to advertisers, urging them to back up their product claims or face steep civil penalties. In notices sent to 670 companies, the FTC stated that companies are required to provide “reliable evidence” to back up their product claims, a requirement that has been in place for some time. However, many advertisers continue to make unsupported statements and false claims about the evidence they have.

The requirement for advertisers to have adequate support for their advertising claims at the time they’re made is a bedrock principle of FTC law,” said Sam Levine, director of the FTC’s Bureau of Consumer Protection. “The prospect of steep civil penalties will help ensure that advertisers don’t play fast and loose with the truth.”

The notices were sent to companies involved in marketing over-the-counter drugs, dietary supplements, homeopathic products, and functional foods. The list of companies includes some big names, such as Bausch + Lomb, Bayer, CVS Pharmacies, Coca-Cola, and even Gwyneth Paltrow’s Goop. However, the FTC emphasized that inclusion on the list does not suggest that a company has engaged in deceptive or unfair conduct.

The FTC has long tried to guide companies on how to substantiate their claims, but many sellers continue to make unsupported statements and false claims. “Consequently, the FTC is now using its penalty offense authority to remind advertisers of the legal requirement to have a reasonable basis to support objective product claims and to deter them from making deceptive claims in the future,” the release said.

If companies fail to back up their claims, they could face fines of up to $50,120 per violation. This news has left many marketers feeling a bit like they’re walking on eggshells, as the prospect of steep civil penalties is enough to make any marketer think twice before running an ad that makes bold promises.

It seems that the FTC is cracking down on advertisers in a variety of sectors. The agency has expressed concerns about companies in the artificial intelligence (AI) sector overstating claims about their products. Because machine learning requires a significant amount of data and storage, there is the possibility that this demand could cause “big companies to become bigger,” according to FTC Chair Lina Khan.

And the FTC is also investigating cryptocurrency firms to determine if they have run deceptive or misleading advertisements. Last year brought the news that the FTC was investigating a number of cryptocurrency firms, including Nexo, BlockFi, and Celsius, to determine if they were making false claims about their products or services.

It remains to be seen how companies will respond to the FTC’s warning, but it’s clear that advertisers need to be careful about making claims they cannot back up. Perhaps this will be a turning point for the advertising industry, and we’ll see a renewed focus on providing reliable evidence to support product claims. Until then, advertisers beware: the FTC is watching.

Dave Morgan’s Crystal Ball: How Netflix’s Ad Tier Will Shape the Video Ad Landscape

0

As Netflix dives into the realm of ad-supported streaming, it’s clear that the video advertising landscape is about to experience a seismic shift.

With the streaming giant making its move, we sat down with Dave Morgan, CEO of Simulmedia, to discuss how Netflix’s new tier will impact the industry and what it means for advertisers, long-form video content, and the advertising world at large.

In light of the tough ad economy in 2023, Morgan believes that Netflix’s ad-supported tier is well-positioned to succeed. “It still has limited inventory as the ad tier just begins to scale.

Thus, it doesn’t need huge commitments from advertisers, just modest commitments from a number of the top brand advertisers, and it doesn’t need to trade pricing for volume like fully scaled players need to when budgets are under pressure,” he says.

Morgan also thinks that an ad-supported Netflix reinforces the power of long-form video content as an advertising media, but doesn’t undermine the short-form success of platforms like TikTok and YouTube. “Its success is not mutually exclusive to Netflix’s success,” he says.

When asked about the impact of Netflix on industry standards, go-to-market strategies, and thought leadership in the video ad industry, Morgan has high expectations. “A lot,” he says, adding that Netflix’s leaders “(Jeremi Gorman and Peter Naylor) are super smart, well respected and have done this before. We need leadership around native streaming capabilities in the ad community, and I am sure that they will step up and take the mantle.”

Morgan also has strong opinions on how the advertising industry can inspire and ennoble the commercial world and contribute to the regeneration and redemption of mankind.

“We need to make access to high-speed broadband affordable and ubiquitous for everyone… We need to rebuild community-centric local news and information platforms with the demise of the local print media and the shrinking of local TV news.

We need news content that can be anchored in news, not just opinion. That will have to be ad-supported because if news requires subscriptions and broadband fees, those who need it most won’t be able to afford it.”

As for other players in the industry, Morgan suggests that now is the time for major streaming and linear TV players to go for “leap-frogs” and find ways to improve their ad experiences. He highlights the importance of embracing new creative formats, enabling targeting without leaking user data, and solving annoying issues like ad frequency capping.

Morgan is also critical of the current state of programmatic ad-tech, especially in the face of the growing popularity of Connected TV (CTV) ads. “We need to dump the banner-born programmatic approaches for more natively-focused CTV platforms and approaches,” he says, adding that the margins taken by programmatic platforms are “outrageous” and the lack of transparency is “dragging our industry down.”

In terms of creative strategies for advertisers during the ad recession, Morgan sees this as a great time to focus on user experience and reduce the frequency of irrelevant ads. However, he admits that he’s “not hopeful that it will happen this year.”

Discussing the potential for the advertising industry to leverage the power of advertising to inspire and ennoble the commercial world, Morgan calls for more people in the industry to speak out about the parts of the business that need fixing.

He believes that the industry can do better by turning back the clock to the days when advertising helped people live healthier lives, find products they needed, and created scale in consumer goods sales that made them affordable to the masses. “We need to turn back the clock to the days when advertising helped people live healthier lives, find products that they needed and didn’t know existed, and created scale in consumer goods sales that made them affordable to the masses. We can do so much better than we are today.”

Dave Morgan’s insights provide a thoughtful analysis of the impact of Netflix’s ad-supported tier on the video ad market and the industry as a whole. As the industry navigates challenging times, his suggestions for improvement and evolution are worth considering.

By focusing on user experience, embracing innovation, and prioritizing transparency and ethics, the advertising industry can continue to thrive and contribute to the betterment of society.

Will the Advertising Industry Collapse in 2024?

0

As the dust settles on the collapse of Silicon Valley Bank and Signature Bank, the ad industry is left wondering if this is the beginning of the end. The fallout from the banks’ demise has had far-reaching effects on the industry, with publishers, ad-tech firms, and advertisers all feeling the tremors.

In the aftermath of the collapse, unaffected companies have been stepping in to offer relief payments to publishers and paying out existing clients early. Supply-side tech companies Kargo and Adagio have also offered to pay their publishers early to help mitigate dislocations.

However, while the immediate panic may have subsided, the long-term implications of the collapse are still being felt. Cash flow concerns have led to a greater focus on liquidity in the supply chain, with ad executives now demanding quick access to cash.

The collapse of Silicon Valley Bank has also shaken confidence in the banking sector. Previously, few had considered the origin bank account of a customer or partner to be a risk vector, but now companies are doing more due diligence to understand the organizations of their customers across the banking sector.

This shift in mindset is indicative of a wider change in the industry, with financial discipline becoming increasingly important. However, this could come at a steep price. Big banks have been overflowing with cash in the wake of Silicon Valley Bank, but they may become more cautious about how much they lend and to whom.

This caution could lead to a tightening of economies, which never bodes well for advertising. Marketers, publishers, and ad tech execs remain wary of the fallout from Silicon Valley Bank, with concerns about the potential impact on funding for fledgling minority-led digital start-ups.

Sequential liability clauses in ad contracts are also causing concern. If the company ahead of another in the flow of ad dollars doesn’t get paid, they don’t get paid. The pandemic made this all too clear for ad-tech bosses, and the collapse of Silicon Valley Bank has only heightened these concerns.

Publishers are now doing more due diligence on their vendors, with the weaker companies continuing to be weeded out from the supply chain. This has contributed to a more consolidated supply chain, with the collapse of Silicon Valley Bank adding to the ever-growing list of events causing this consolidation.

Ashwini Karandikar, EVP of media, tech and data at 4A’s, believes that the financial uncertainty and resulting volatility may result in a future slowdown in hiring or accelerated layoffs, particularly in the technology sector. He suggests that agencies should consider several precautionary measures moving forward, such as revisiting contracts and clauses with vendors, revisiting how they conduct due diligence with vendors, and ensuring that contracts and liability clauses have specific end dates. Karandikar emphasizes that it is critical for agencies to ensure that sequential liability is in place with all vendors.

Martin Sorrell, founder and executive chairman of S4 Capital, believes that the collapse of Silicon Valley Bank will place greater stress on the venture capital community to provide equity and loan capital. He believes that alternative sources of loan and equity funding will develop as a result, but acknowledges that the collapse of the bank has added to uncertainty and recessionary fears. Nevertheless, Sorrell believes that there will be no reduction of interest in investing in areas such as AI, copywriting, and media planning and buying.

Brian Wieser, principal at Madison and Wall, believes that the rapid action of the U.S. government to guarantee deposits likely limited the degree to which there might be any direct impact on sentiment among consumers and marketers in the U.S. However, he acknowledges that there could still be some risks that might yet play out, particularly with concerns around the financial system such as those seen this week with Credit Suisse. Nevertheless, Wieser does not believe that a “base case” assumption for how 2023 plays out should include negative consequences on the advertising industry because of these recent events.

Despite the long-term implications, it’s hard to predict the full impact of the collapse of Silicon Valley Bank and Signature Bank on the ad industry. However, it’s clear that the industry is facing a correction that was a long time coming.

In a fractional banking system, companies’ money is not really at the bank – it’s being loaned out to others for various lengths of time and doesn’t have to be returned until that period is up. When things go sideways and people rush to take all their money back from a bank, those same people are usually surprised to realize that it’s not actually there.

The collapse of Silicon Valley Bank was a harsh reminder of this reality. And while the industry may have weathered the storm this time, there’s a growing sense that confidence in banks is all relative.

As the industry continues to adapt to the fallout from the banks’ collapse, one thing is clear – the ad industry is in for a period of upheaval and uncertainty. However, if there’s one thing the industry is good at, it’s adapting to change. The coming months and years may be challenging, but the ad industry will likely emerge stronger and more resilient than ever before.

Musk’s Twitter Follies: Alienating Advertisers and Pushing Profits Down

0

Elon Musk, the eccentric billionaire and CEO of SpaceX and Tesla, is making headlines once again as he prepares to attend the upcoming MMA Global conference in Miami. This digital marketing trade association conference will provide Musk with an opportunity to address some of the top marketing executives in America, as he seeks to mollify advertisers in the wake of recent controversies.

Semafor, an anonymous online activist group, recently obtained leaked emails among some of America’s top marketing executives expressing concern over Musk’s attitudes on race. In particular, McDonald’s Chief Marketing and Customer Experience Officer, Tariq Hassan, described Musk’s acquisition of Twitter as “a situation post-acquisition that objectively can only be characterized as ranging from chaos to moments of irresponsibility.” Hassan went on to state that “for many communities, his willingness to leverage success and personal financial resources to further an agenda under the guise of freedom of speech is perpetuating racism resulting [in] direct threats to their communities and a potential for brand safety compromise we should all be concerned about.”

Hassan was not alone in expressing these concerns, as Colgate-Palmolive’s Vice President and General Manager of Consumer Experience and Growth, along with several other high-level marketing executives, also weighed in on the matter. Their comments highlight the ongoing controversy surrounding Musk’s outspoken conservative political views and occasional direct attacks on his customers, which have severely impacted Twitter’s ad business. In fact, Musk has acknowledged that many top advertisers have paused advertising since he took over, resulting in a steep decline in revenue.

Despite the challenges he faces, Musk has been exploring various options to improve Twitter’s profitability, including advertising, tiered subscriptions, paid content, and other conventional methods. However, he has also been focused on building a subscription news business to rival Substack, which he reportedly values at a staggering $585 million. While Musk’s interest in Substack may indicate a desire to compete or force the newsletter company to sell to him, its best outcome would represent only a small fraction of the $5 billion in ad revenue Twitter generated in 2021.

Musk’s recent moves on Twitter have only served to further complicate matters. He recently removed The New York Times’ verification badge and applied “government-funded” warning labels to the accounts of NPR and the BBC, leading to backlash from the outlets. Meanwhile, Musk nonchalantly announced over the weekend that Twitter will no longer limit the reach of state-controlled outlets such as Russia’s RT and China’s Xinhua News, citing the idea that “all news is to some degree propaganda,” and insisting that people should be allowed to decide for themselves.

This decision, along with Musk’s implementation of policies that severely limited the reach of Substack articles, has only added to the chaos on the platform. By blurring the lines between authoritative sources of news and outright propaganda, Musk is making it increasingly difficult for news organizations to navigate the already tumultuous social media landscape.

Despite the turmoil and controversy, many news organizations are continuing to advertise on Twitter. Musk paid $44 billion for the platform just last year, but has already conceded that more than half the value has been eviscerated under his leadership. He should be concerned about the destruction of Twitter, not just because of the role it plays in worldwide communications, but also because it carries serious financial implications.

Instead of focusing on reestablishing trust with the public, Musk continues to wreak havoc, carrying out childish acts such as painting over the “w” on the logo adorning Twitter’s San Francisco headquarters to make it read “Titter.” Under Musk’s leadership, Twitter has morphed into something else, twisted by the billionaire’s ego and whims into a warped version of its former self. He has implemented haphazard policies, often driven by childish inhibitions,and has been dismissive of the concerns of top advertisers and marketing executives, which has led to a decline in revenue and raised questions about the long-term viability of the platform.

It remains to be seen whether Musk’s upcoming appearance at the MMA Global conference will do anything to allay the concerns of advertisers and marketers. Some have suggested that Musk may use the opportunity to announce new initiatives aimed at improving Twitter’s profitability and addressing the concerns raised by top marketing executives. Others, however, remain skeptical, pointing to Musk’s history of making grandiose statements and failing to deliver on his promises.

One thing is clear: Musk’s leadership of Twitter has been controversial and chaotic, with serious implications for both the platform and the wider world of digital marketing. As the MMA Global conference approaches, many will be watching closely to see what Musk has to say, and whether he can begin to repair the damage that has been done.

Virtual Dreams, Real Nightmares: The Pitfalls of Metaverse Expansion

0

Retailers are walking back their metaverse expansion plans suddenly, causing some to question the future of this virtual world. Brands have been using the metaverse to build brand experiences and marketing, but many have yet to report on its conversion rate. With the threat of recession, retailers and brands are likely to pare down unprofitable areas of their businesses.

The metaverse is a broad term that refers to 3D-enabled digital spaces where people can socialize and live their personal online lives. In recent years, brands saw the metaverse as a means of elevating their virtual experiences and reaching Gen Z in particular. Walmart launched Universe of Play on Roblox in September, while Disney’s division focused on crafting interactive storytelling methods using technologically advanced channels. Retailers of varying sizes were attempting to incorporate the metaverse in their strategies.

However, while brands were optimistic about the metaverse, consumers didn’t seem to match their sentiment. Melissa Minkow, director of retail strategy at digital consultancy firm CI&T, found that 81% of respondents haven’t made a purchase in the metaverse and 45% said that they don’t ever see themselves shopping in it. Meta initially set a 500,000 monthly active user target for its metaverse offering, Horizon Worlds, by the end of last year but then changed its goal to 280,000, indicating how the company underestimated people’s engagement level with the platform.

“Long term, it has the potential to be a profitable business, but many brands aren’t there yet, and the threat of the recession could force some brands to reconsider their pricey metaverse ambitions,” said Kyle Wong, chief strategy officer at customer experience platform Emplifi.

Pacsun released an NFT series called Pac Mall Rats last year that the company positioned as part of its metaverse strategy. Overall, Pacsun’s goal with the NFT series was tied to expanding its presence in the virtual world. However, reporting from Sourcing Journal last year indicated that after Pacsun sold its first NFT, every token was sold for less than the ones before it. The report states that the retailer attempted to auction off an NFT artwork by artist Sara Shakeel last year with an opening bid of 0.327 ETH or $1,000 at that time and received no bids by the time the auction closed.

While it’s never been clear whether brands and retailers were ever truly welcome in the metaverse, or if it was just an intrusion into a space meant for pure entertainment and disassociation from the real world, it seems the investments retailers have made have not paid off.

One alternative strategy is augmented reality (AR). AR technology can elevate the shopping experience by integrating virtual elements into the real world, allowing customers to visualize products in their own surroundings. Moreover, AR technology can boost customer engagement by offering entertaining experiences, increasing the likelihood of a purchase. Additionally, AR can help retailers create a more personalized and interactive shopping experience, which can foster customer loyalty.

Snap, parent company of Snapchat, has been instrumental in promoting the adoption of AR commerce, having invested in AR for over a decade. It recently launched a Shopping Suite that includes a range of try-on and sizing tools tailored for retail, particularly for clothing, footwear, and eyewear. The company said in a press release that more than 250 million users engage with AR on Snapchat every day.

Despite the potentially high cost of implementing AI and AR tools, Snap aims to enhance accessibility of the technology for retailers. That said, last month, in an interview with Modern Retail, Carolina Arguelles Navas, Snap’s head of AR enterprise product strategy and product marketing, emphasized that the company prioritizes both delivering realistic experiences and streamlining the integration process for retailers.

While retailers may be walking back their metaverse expansion plans, this doesn’t mean that they won’t resuscitate their strategies in the future. However, it does show that brands need to be cautious about jumping on the latest tech trends without a clear understanding of their target audience and expected ROI.

As the metaverse hype and reality continue to clash, the question remains: what is the future of virtual shopping experiences? AR technology seems to be the more practical and profitable solution for retailers looking to enhance their customers’ shopping experience. Unlike the metaverse, AR offers a more personalized and interactive experience that can be seamlessly integrated into the real world.

Snapchat’s AR tools have been employed by retailers such as Prada and American Eagle, allowing their customers to virtually “try on” and purchase products such as sunglasses and sneakers. With the introduction of AR Enterprise Services (ARES), which debuted in March, retailers can now integrate these same tools into their websites and product pages, affording them greater authority over the shopping experience and user data.

Meet Richard Kahn: The Man Who Built the Ad Fraud Fortress

0

Richard Kahn is the co-founder and CEO of Anura.io, a leading ad fraud detection company that has been making waves in the industry for its innovative and accurate approach to combatting ad fraud. With over 40 years of experience in developing software and 20 years running a PPC ad network, Kahn has developed a unique perspective on the challenges of ad fraud and the ways in which technology can be leveraged to mitigate its impact.

One of the key factors that led to the development of Anura.io was Kahn’s experiences at eZanga, the PPC ad network that he founded with his wife in 2003. As Kahn explains, “I started to see anomalies in the visitor data. I realized fraud was starting to creep into the network.” Despite his efforts to find a commercial fraud detection solution to integrate into the network, he found that none were available. As a result, he decided to build his own solution, which ultimately proved successful in helping the network to grow.

Over time, Kahn realized that there was a larger market for a standalone fraud solution, and thus Anura.io was born. One of the key differentiators of Anura.io is its commitment to accuracy, thoroughness, and analytics. As Kahn explains, “We are the ONLY solution to achieve a 99.999% accuracy when marketing a visitor as fraudulent.” This stands in contrast to many of the company’s competitors, which often have high rates of false positives.

Anura.io also sets itself apart in terms of its approach to fraud detection. Rather than relying on a scoring system, the company collects hundreds of data points on every visitor and analyzes them in real-time to detect the digital footprint of fraud. This approach has allowed the company to find even the most sophisticated forms of fraud, including those committed by bots, malware, and humans.

Anura.io has helped many clients detect and eliminate ad fraud, often with dramatic results. As Kahn notes, “We had a new potential client in testing, and we uncovered a ton of fraud. They quickly became a paying client and then asked me to get on the phone with this source to explain our findings. I was happy to help, as that is the level of support we offer. The source gave a valiant effort to deny the fraud, but once we went through the data in our dashboard, metric by metric, there was no denying it…it was fraud.” In this case, Anura.io helped the client save millions of dollars.

One of the key challenges facing the ad tech industry today is the prevalence of ad fraud, which can have serious consequences for businesses beyond just financial losses. As Kahn explains, “Brand reputation…if you call a lot of people…that didn’t fill out the form, they are more concerned with HOW you got their information than WHAT you are trying to sell them…TCPA Violations: Every time to you reach out to someone that didn’t give you EXPRESSED permission to call them, you are breaking the TCPA, which the penalty for that is $500 – $1500 per call/text…that can add up quickly.”

Another of the most significant issues that Anura.io faces is the constantly evolving nature of ad fraud. As new technologies emerge and tactics evolve, fraudsters are always finding new ways to deceive advertisers and generate fake clicks or impressions. To stay ahead of the curve, Anura.io invests heavily in research and development to identify new types of fraud and develop new approaches to detecting and preventing them.

Anura.io is also working to address is the lack of transparency in the digital advertising industry. Many advertisers are left in the dark when it comes to the specifics of their campaigns, including where their ads are being shown and who is viewing them. Anura.io is working to change that by providing its clients with detailed, real-time analytics on their ad traffic, including information on the geographic location, device type, and behavior of each visitor.

Despite the challenges of combating ad fraud, Anura.io has seen significant growth and impact in the industry, as evidenced by its recognition and awards. As Kahn notes, “For the past several years we have received the TAG Certified Against Fraud Seal, which only a select few ad fraud companies have received.” Looking ahead, Kahn sees ad fraud as a continuing challenge, but one that Anura.io is well-equipped to tackle. “We have an internal process to continue to find new fraud attacks and a process in which to deal with them and roll out updates on a regular basis to keep ahead of the new attacks for all our clients.”

Beyond his work at Anura.io, Kahn also enjoys a variety of hobbies, including traveling with his family and flying his plane. He is also passionate about giving back to the community, and has been involved in several charitable organizations, including the Delaware Humane Association and the Delaware Breast Cancer Coalition. In addition, Kahn has been a mentor for several up-and-coming entrepreneurs in the ad tech industry, helping them to navigate the challenges of starting and growing their own companies.

Overall, Richard Kahn’s work at Anura.io has made a significant impact in the fight against ad fraud, helping businesses to protect their brand reputation and avoid costly penalties. With his years of experience in the industry and commitment to accuracy and innovation, Kahn and his team at Anura.io are well-positioned to continue leading the way in ad fraud detection and prevention.

Data, Dance, and Daring Campaigns: Erin Levzow’s Approach to Building Loyalty

0
How Mango Habanero, Metrics, and Masterful Moves Redefined Marketing Genius Every so often, a guest comes along who doesn’t just raise the bar—they throw it into orbit. Erin Levzow is one of those guests. From the moment she joined The ADOTAT Show, it was clear we were in the presence of brilliance. Erin is a marketing powerhouse, blending emotional intelligence with razor-sharp strategy, all wrapped in a package of humor, humility, and dazzling storytelling. She’s the...

Streaming’s Big Lie: The Future of TV Is Already Broke

0
Streaming was supposed to be the savior of TV—the rebellious new kid with no commercials, endless content, and an open bar of binge-worthy dopamine hits. But, as Doug Shapiro’s sharp, no-BS research reveals, the revolution is out of cash and looking for a loan. Streaming doesn’t just monetize less—it barely monetizes at all. For every streaming dollar generated, old-school pay TV is making it rain with three dollars in subscriber fees and seven dollars...

How to Narrow the Scope of Information Sought by an FTC Civil Investigative Demand (CID)

0
A civil investigative demand (“CID”) is the instrument by which the Federal Trade Commission exercises its compulsory process authority in connection with investigations.  CIDs may require the production of documents - including electronically stored information – or tangible things, the provision of testimony, and the providing of written responses to questions. A CID must state the nature of the conduct constituting the alleged violation which is under investigation and the provision of law applicable to...

Did Your Company Receive a Letter From the FTC?  FTC Warning Letters and Notices of Penalty Offense

0
Recipients of FTC warning letters and notices of penalty offense should be on high alert and act quickly. Their advertising and marketing practices could be in violation of applicable legal regulations. What is an FTC Warning Letter? Federal Trade Commission “warning letters” are intended to warn companies that their conduct is likely unlawful and that they can face serious legal consequences, such as a federal investigation or lawsuit, if they do not immediately stop. ...

The Good, the Bad, and the SPO-ly

0
The Hidden Flaws Behind Ad Tech’s Favorite Buzzword. Supply Path Optimization (SPO) is my love-hate relationship in ad tech personified. It’s the reason I fell for this industry’s maddening brilliance—and why it sometimes feels like a bad rom-com where no one learns their lesson. At its core, SPO promises efficiency, transparency, and accountability, and when it works, it’s like watching a Rube Goldberg machine perform flawlessly. But when it doesn’t—and let’s be honest, that’s most...