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CMOs Remain Optimistic Despite Economic Winds of Change

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Despite economic headwinds, Chief Marketing Officers (CMOs) remain optimistic about emerging technologies such as artificial intelligence (AI) and ChatGPT for customer targeting and behavior modeling, according to a recent survey conducted by Chief Outsiders. The survey of 80 CMOs revealed that 84% of CMOs believe the economic and business climate of the next 12 months will negatively impact business goals, citing inflation, talent issues, and supply chain issues.

However, CMOs believe that revisiting market and competitive insights, refreshing strategy, and accelerating digital marketing capabilities will be critical factors in helping companies grow in 2023.

The survey found that AI and machine learning will have the most significant impact on marketing in 2023, particularly in customer targeting and modeling customer behavior. The majority of CMOs surveyed also believe that creating a best-in-class customer experience is a significant competitive advantage, and market research and competitive insights, strategy development and planning, and digital marketing will be the most significant driving factors in delivering growth.

In terms of social media, most CMOs believe that customers want to be communicated with over social media platforms through video, and video content production will be a priority in 2023. CMOs cited LinkedIn as their likely predominant social platform for B2B, and Instagram for B2C influencer campaigns in 2023.

Additionally, the survey found that direct-to-consumer (DTC) sales are expected to increase significantly in either the retail or healthcare industries in 2023. Most CMOs surveyed believe that Gen Z is the most concerned about a brand’s stance on environmental, social, and governance (ESG) issues when considering a purchase.

Finally, CMOs were also asked about the value of ChatGPT and other generative AI applications in marketing. They answered that ChatGPT and other AI applications will come of use especially in content creation and management. Market research and digital marketing came in second and third, respectively.

Despite the challenges posed by the current economic climate, CMOs remain optimistic and focused on driving growth through technology and strategic planning. As Pete Hayes, CMO and co-principal of Chief Outsiders, notes, “AI will not replace experienced marketers and everything they have to offer their clients, but marketers who are versed in AI will replace those who do not understand the technology.”

Scott Leatherman: How to Make AI Work in Marketing

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In today’s world of business, marketing technology plays a significant role in enabling organizations to stay ahead of the competition. With the increasing use of artificial intelligence (AI), businesses are now able to leverage powerful AI-driven tools and solutions to boost their overall brand growth and ROI. Scott Leatherman, the Chief Marketing Officer at Veritone, is one of the leading experts on AI and marketing technology. In this article, we will take a closer look at his insights into the growing impact of AI in marketing technology and what marketers need to focus on to drive overall brand growth and ROI.

Leatherman has spent over 26 years in the marketing technology space, working with some of the biggest names in the industry, including SAP and Oracle. He started his journey at MarketFirst in 1999, where he developed an applet for abandoned shopping carts and demos with smart refrigerators sending emails with decision criteria. Over the years, he has become an expert in multichannel marketing, data modeling, SEO, and AI, among others.

Leatherman now serves as the CMO at Veritone, an AI platform company that is disrupting several industries with innovations that are changing the way enterprises go to market. According to him, Veritone has a best-of-breed MarTech strategy that leverages solutions such as Demandbase, HighSpot, Infinigrow, and Qualified. Additionally, the company has improved visitor engagement by leveraging interactive content and analytics via Ceros. Recently, Veritone migrated to Pantheon, and Leatherman is thrilled with the improved site performance and overall WebOps ease of use.

Despite the growing adoption of marketing technology, the industry still faces several challenges and lags, according to Leatherman. He notes that AI-washing is one of the biggest issues facing the industry, with many companies claiming to use AI in their solutions when, in reality, they are a long way from leveraging ML/AI. Additionally, he notes that with the explosion of data, few companies have a data model strategy, and most are still reliant on cookies. However, Google’s cookie deprecation clock is moving closer to the end of cookie-based marketing, and companies need to prepare for GA4, which will require a cookieless GTM.

Leatherman notes that SEO has become a significant focus for Veritone, from on-page optimization to off-page validation. He says that every team member has a role in improving SEO rankings, and the company leverages Yoast SEO, Screaming Frog, and Semrush to improve/scale their collective efforts. According to Leatherman, SEO has become the art and science of marketing, and marketers need to focus on getting it right to drive overall brand growth and ROI.

Regarding AI in marketing today and the use of the cloud, Leatherman notes that AI-enabled buyer’s journeys are still super powerful. He says that AI-driven content and lookalike persona/ICP mapping can accelerate the journey and widen the funnel. He adds that conversational cognitive engines for CS have a bad rap, but the NLP-empowered sales and marketing bots are the future of the digital web to lead quality and scale. He mentions that Veritone selected Qualified after an exhaustive search and evaluation effort to improve their web to lead production, and the investment has made a 4x ROI in the first six months and a 14x pipeline ROI.

Regarding sales and marketing teams’ alignment, Leatherman notes that it is essential to hire PMMs with real sales experience and an aptitude for understanding markets. He adds that finding a demand gen lead with deal desk experience can significantly benefit the team, and a data analytics person who likes to write copy can be an A/B testing powerhouse. He believes that marketing and sales Ops should deliver solutions to the field within an established sales methodology. According to Leatherman,

there should be a mutual understanding of the buyer’s journey, with marketing and sales teams aligned around the same goals and objectives. He says that sales enablement platforms such as HighSpot can improve sales productivity and reduce time spent searching for content. Additionally, he notes that marketing should play a critical role in shaping sales enablement and driving its adoption within the sales team.

Scott Leatherman’s insights on AI and marketing technology are valuable for marketers looking to stay ahead in the fast-paced world of digital marketing. His experience and expertise in the field of AI and marketing technology provide useful guidance for businesses looking to leverage AI to boost their brand growth and ROI. From SEO to AI-enabled buyer journeys, businesses can benefit from his insights into the latest trends and best practices in marketing technology. By focusing on alignment between sales and marketing teams and leveraging powerful AI-driven tools and solutions, businesses can drive overall brand growth and ROI in today’s competitive landscape.

Blend CMO Hila Shitrit Nissim: How to Use Localization in Marketing

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BLEND CMO Hila Shitrit Nissim believes that localization in modern marketing is the key to success. We have followed her career and advice, and believe that she has the best insight into what is going on. BLEND is an end-to-end localization platform for global brands seeking to increase multimarket revenue and build deeper relationships with global audiences. The platform can translate and localize any type of content in over 120 languages. The company was founded in 2008 under the “One Hour Translation” brand and was the first and leading online translation provider for consumers and businesses. In 2020, the company shifted into the enterprise localization world, rebranding and changing its name to BLEND while expanding its technology and suite of services and enhancing its voice business. BLEND’s professional human translations are powered by AI and machine learning technologies that make the work more efficient, fast and consistent.

Nissim says that modern-day marketing has become less deceptive and has extended beyond the traditional two-way communications stream. Companies have to invest in getting to know their customers, much like a partner has to do if they want to date you. Understanding the subtleties and nuances has become a core part of the field, and when companies don’t take the time to understand what these are, customers can tell. Nissim leads a team of talented marketers who welcome this exciting challenge, combining all aspects of the art and science that are part of this practice.

Being a B2B ‘sales-driven’ business with a ‘Self-service’ platform for SMBs creates both a challenge and an opportunity for BLEND. Having these two types of business lines in one company requires different types of marketing skills, tools, and practices. In addition, while localization is a growing industry, not many businesses have this department in place. Many times the buyer is based in another department, such as marketing, product, operations, procurement, legal, finance, etc. Identifying the different personas and their needs and coming up with the right creative approach to engage with them is what Nissim likes to do.

Successful brands and businesses aim to expand globally and sell in more than one market, and that’s why localization is such an essential growth driver. In order to sell to new audiences, businesses must speak the local language, celebrate the local holidays, and know the local culture’s habits and nuances. In order to do that, these brands need to localize all their client touchpoints. There are lots of assets that require ongoing, continuous localization, and in order to do it right, companies work with localization companies like BLEND to ensure quality, professional, reliable translations. BLEND is a one-stop shop for all content types, providing localization for texts, videos, and audio.

BLEND builds dedicated teams that are in direct ongoing contact with its clients to make sure they know the product well and they speak the brand language and tone of voice. BLEND is also tech-agnostic, utilizing the most established translation tools and AI engines and choosing the best resource for each project based on advanced algorithmic models. BLEND integrates to its clients’ platforms and workflows to allow a smooth and automatic process.

Regarding core marketing strategies across B2C/B2B that will pick up pace through 2023, Nissim believes that account-based marketing (ABM) will grow due to the difficulty of running accurate, targeted campaigns with traditional tools. Nissim believes that personalized video marketing will become a major trend as well because video content is more engaging, and it allows companies to tell their stories in a more authentic way. She also believes that the use of augmented reality (AR) and virtual reality (VR) will increase because they provide an immersive experience that is more memorable than traditional advertising.

Nissim emphasizes that the main challenge for marketers will be to deliver personalized content at scale. Companies need to have a clear understanding of their

customers’ preferences, behaviors, and needs, and use data and technology to tailor their marketing messages and content accordingly. Nissim sees AI and machine learning as crucial tools for achieving this goal, as they can analyze large amounts of data and provide insights and recommendations that can improve the effectiveness of marketing campaigns.

In addition, Nissim stresses the importance of building trust and transparency with customers, especially in today’s environment where consumers are more skeptical and demand more accountability from businesses. Marketers need to be authentic and honest in their communication and avoid using manipulative or deceptive tactics. They also need to be responsive and empathetic to customers’ feedback and concerns and use it to improve their products and services.

Finally, Nissim encourages marketers to embrace innovation and experimentation and be willing to take risks and try new things. The marketing landscape is constantly evolving, and companies that are agile and adaptable are more likely to succeed in the long run. As Nissim puts it, “Marketing is both an art and a science, and the best marketers are those who can balance creativity and data-driven insights to deliver impactful campaigns that resonate with their audience.”

What is the Future of In-Game Advertising?

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Intrinsic in-game advertising and measurement may be the future of marketing and advertising. Cary Tilds, Chief Strategy and Operations Officer at Frameplay, believes that the power of immersive and interactive content will drive significant engagement for all brands, big and small. This concept applies not only to gaming and the Metaverse, but to all content and media channels.

Measurement remains a significant challenge in 2023 due to the continued depreciation of 3rd party cookies and the complexity of the industry surrounding the conflicting desire to have cross-media measurement. However, Tilds predicts pockets of innovation in measurement will come from this disruption, with more growth in this area in 2024.

AI and machine learning are not a new topic, but the buzz around these topics and some later 2022 newsworthy headlines have fueled a resurgence of interest and application that will provide measurable results. Finally, the single biggest driver that will shape the market in 2023 will be the economic outlook.

To optimize their entire measurement and metrics game, Tilds advises marketers to be comfortable understanding each channel’s capabilities and obstacles to measuring for that specific channel. Instead of starting with metrics, she recommends starting with the capabilities for each channel to produce deterministic or probabilistic measurement capabilities for audience reach, contextual relevance, attention value, engagement of content, and purchase or purchase intent. From there, marketers can build a KPI framework that aligns with each channel.

For B2C tech marketing to create more ROI for businesses, Tilds suggests focusing on authentic messaging, creative, and experience for the channel and its content. This approach produces relevance for the brand, serving both short-term ROI goals and building brand value within the context of immersive and engaging content.

Looking to the future of the B2C martech/adtech industry, Tilds believes that human-centric design must be at the heart of problem solving. The industry has been designed to be very tech-centered and transactional over the past 10 years, and there are incredible opportunities to solve tough industry challenges for marketers.

But to grow, the industry must put humans at the center of problem-solving because, after all, it is still humans managing the machines (at least for now).

In conclusion, the future of marketing and advertising lies in immersive and interactive content, which can drive significant engagement for brands. However, measurement remains a significant challenge due to the continued depreciation of 3rd party cookies and the complexity of the industry surrounding cross-media measurement.

To optimize their metrics game, marketers should focus on understanding each channel’s capabilities and obstacles to measuring and build a KPI framework that aligns with each channel. To create more ROI for businesses, marketers should focus on authentic messaging, creative, and experience for the channel and its content. Finally, to grow, the B2C martech/adtech industry must put human-centric design at the heart of problem-solving.

YouTube’s New CEO is Embracing the Metaverse

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The rise of Web3 technologies such as blockchain, cryptocurrency, and NFTs is gradually gaining traction, but they are yet to fully capture the mainstream. This could all change with the new CEO of YouTube, Neil Mohan, who is enthusiastic about integrating Web3 and metaverse technologies on the video-sharing platform.

After serving as YouTube’s Chief Product Officer for over seven years, Mohan’s recent appointment as CEO is seen as a positive sign for the adoption of Web3 technologies. YouTube is one of the most popular websites globally, with 74.8 billion average visits per month from September to November 2022, just behind Google. In a blog post, Mohan disclosed that the platform was exploring ways of integrating Web3 technology by leveraging the metaverse, NFTs, and other blockchain technologies.

According to Mohan, blockchain, NFTs, and the metaverse offer creators a new way of engaging with their fans. In his blog post, Mohan suggested that NFTs could allow creators to build deeper relationships with their fans by offering a “verifiable way for fans to own unique videos, photos, art, and even experiences from their favorite creators.” He believes that this will allow creators and audiences to collaborate in new and exciting ways.

Although the concept of the metaverse was not explicitly built around blockchain technology, Mohan believes that the technology will help YouTube bring more interactions to games and make them feel more alive. The use of the metaverse is still in its early days, but Mohan is confident that YouTube will play a crucial role in driving its adoption.

Mohan’s optimism for Web3 technologies could be attributed to the fact that Google, YouTube’s parent company, has been heavily investing in blockchain services. In October 2022, Google launched the Blockchain Node Engine, a cloud-based service for Ethereum developers that hosts and automatically manages individual nodes contributing to a blockchain network. The Blockchain Node Engine brings the reliability, performance, and security that people expect from Google Cloud compute to the digital assets industry. Google also announced in November 2022 that it would expand its Blockchain Node Engine to the Solana blockchain, a move expected to launch in the first quarter of 2023.

The former Global Head of Gaming at YouTube, Ryan Wyatt, who left to join Polygon Studios as CEO in February 2022, is another example of the company’s push into Web3. Wyatt, who now serves as the President at the rebranded Polygon Labs, sees parallels between YouTube and Polygon, a sidechain that runs in tandem with Ethereum. Polygon seeks to improve on Ethereum by offering faster transactions and lower fees while serving as a platform for interoperable blockchains.

The integration of Web3 technologies on YouTube will have a significant impact on content creators, viewers, and investors. The integration of blockchain, NFTs, and the metaverse on YouTube will allow content creators to monetize their content and earn revenue from their audiences. It will also enable audiences to own and trade NFTs that represent unique videos, photos, and other content from their favorite creators.

Furthermore, the integration of Web3 technologies on YouTube will drive adoption and increase the value of cryptocurrencies and other digital assets. It will also create new investment opportunities for investors and entrepreneurs who want to invest in the Web3 space. The potential for growth in the Web3 space is enormous, and YouTube’s adoption of these technologies could help bring them to the mainstream.

Neil Mohan’s appointment as the new CEO of YouTube could usher in a new era for Web3 technologies. Mohan’s enthusiasm for blockchain, NFTs, and the metaverse is a positive sign that YouTube is taking the integration of these technologies seriously. As one of the most popular websites in the world, YouTube’s adoption of Web3 technologies could

be a game-changer for the entire industry. The platform’s vast user base and global reach could bring Web3 technologies closer to the mainstream, opening up new possibilities for creators, viewers, and investors.

The potential for NFTs in particular is enormous. NFTs are unique digital assets that can represent anything from art and music to videos and tweets. They are already transforming the art world, allowing artists to monetize their work in new and innovative ways. By integrating NFTs on YouTube, creators could sell unique digital content directly to their fans, creating a new revenue stream that was previously impossible.

The metaverse is another technology that could benefit from YouTube’s adoption. The metaverse is a virtual world where people can interact with each other in real-time, similar to a video game. By integrating the metaverse on YouTube, creators could build immersive experiences for their fans, blurring the lines between reality and virtual reality.

While the integration of Web3 technologies on YouTube is still in its early days, the potential for growth and innovation is enormous. As the industry continues to evolve, it is likely that we will see more and more companies adopt Web3 technologies, creating a new decentralized internet that is more open, transparent, and secure than the current web.

In the coming years, we can expect to see a wave of new Web3 startups and platforms that are designed to take advantage of these technologies. As more people start to understand the power of blockchain, NFTs, and the metaverse, we will see a shift towards a more decentralized and equitable internet that is powered by the people, rather than large corporations.

Yes, Black Influencers Are Treated Differently and Paid Less

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Black influencers are treated differently, paid less, and seen as less serious than their white counterparts. This is a problem that has persisted in the influencer marketing industry, even with the increased focus on diversity, equity, and inclusion (DE&I) in marketing. Black influencers face significant challenges, such as pay inequity and a lack of brand partnerships, that make it difficult for them to succeed in the industry.

The issue of pay inequity is partly caused by a lack of transparency in payment structures. Payment structures depend on where a deal comes from, be it a PR firm, agency, manager, or the brand directly. Additionally, payment transparency can be difficult to achieve due to the complex nature of payment structures.

Efforts to address pay inequality are still in their early stages. However, the increasing number of POC-owned influencer management agencies has been encouraging, especially those that work with a primarily POC roster. These agencies can help creators secure deals and negotiate better rates.

To address the gap in pay for Black influencers, education is necessary. The Influencer League is working to educate Black creators on setting rates, negotiating, and reading contracts. By educating Black creators, they can learn how to secure better deals and negotiate rates more effectively.

Furthermore, brands must remain invested in deals with diverse creators and give them time. The power of intersectionality is the ability to work with multiple creators of multiple backgrounds and ethnicities, genders, and races. Brands should aim to create campaigns that focus on diversity and embrace different cultures and communities.

It is essential to note that diversity efforts should not be limited to the influencer level but should extend to hiring practices. Brands must embrace diversity and hire more Black people to work on their campaigns. Hiring Black employees allows for better representation and ensures that Black voices are heard.

However, it is not just pay inequity that Black influencers face. So much of online culture takes from Black creators and influencers, and they get back very little in return, whether that’s in credit, followers, or payment. Instead, they often have to contend with harassment in comments and discrimination from social media platforms.

One of the first places this shows up is in follower count. Influencers and creators accumulate followers by appearing in discovery functions on platforms, like Instagram’s Explore Page and TikTok’s For You Page. Top Instagram influencers have built up followings in the millions while most of their Black counterparts are far from the threshold of a million.

The discrepancy in followers is in part because of the algorithms that the platforms run on. While Instagram, TikTok, and other social media sites had long been suspected of suppressing Black voices on their platforms, Instagram has admitted that its algorithms and policies are at fault.

In June 2020, as a wave of Black Lives Matter protests swept the country, Instagram CEO Adam Mosseri posted a note on Facebook saying, “[W]e’re also hearing concern about whether we suppress Black voices and whether our products and policies treat everyone equally.” As for TikTok, an AI researcher found that the platform seemed to suggest creators based on skin color and other visual characteristics.

The chasms in audience size that are created are not about ego or eyeballs. They directly translate into how much creators can earn from their content. In a report by PR network MSL Group called “Time to Face the Influencer Pay Gap,” Black influencers not having parity when it comes to follower count can have a significant impact on their earning potential. Seventy-seven percent of Black influencers fall into the nano- and micro-influencer tiers, where they can expect to be paid $27,000 per year in brand deals. Only 23% of Black influencers are macro-influencers who can earn upwards of $100,000 in brand deals. Meanwhile, 59% of white influencers are macro-influencers.

Jessiara Marriott, a fashion and lifestyle influencer with hundreds of thousands of followers, has spoken out about being offered as little as £20 for a long list of content by some of the biggest brands. Marriott’s experience is far from unique; Black influencers across the industry have reported being lowballed, exploited, and even unpaid. In late 2020, influencer marketing agency SevenSix surveyed influencers and found that 56% of Black respondents believed their ethnicity negatively impacted the amount they earn. Studies affirm this belief, with the racial pay gap between white and BIPOC influencers currently standing at 29%, rising to 35% for Black influencers.

Adesuwa Ajayi founded the @influencerpaygap Instagram account in June 2020 to monitor racial discrimination in the influencer industry. The account immediately received submissions from Black influencers who reported being undervalued and requests for advice from creators unsure how to do business with brands. The UK government has recently recognised the problem and recommended an investigation into the standards of the industry, as there are concerns about inconsistent pay rates and evidence of a racial pay gap. The digital, culture, media and sport committee have also stated that social media platforms are not appropriately and consistently rewarding influencers for their work, and that payment from brands “varies wildly”.

Jacqueline Smith, a fashion influencer with a focus on tall women, has also experienced brands offering her meagre fees. Smith has had several situations where she knew that other people working on similar campaigns were being paid more than her. She says there was a lot of tokenism, and she was often the only Black creator or Black model on a campaign. Atim Ojera, a fashion influencer, was also offered a potential collaboration in exchange for gifting, with the brand insisting that paying her properly for her work was “impossible”.

To address the issue of follower count and visibility, social media platforms need to make changes to their algorithms and policies to ensure that Black voices are not suppressed. Brands also need to be aware of the impact that follower count has on Black influencers’ earning potential and take steps to work with diverse creators at all levels.

The influencer marketing industry has a long way to go in terms of equity and inclusion. Black influencers face significant challenges, including pay inequity, a lack of brand partnerships, and discrimination from social media platforms. Brands and platforms need to take responsibility for their role in perpetuating these issues and work towards a more equitable future. Additionally, education and support for Black creators can help them navigate the industry and secure better deals. By taking action and centering diverse voices, we can create a more inclusive influencer marketing industry that benefits everyone.

Out-of-Home Streaming: Atmosphere is a Breath of Fresh Air

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Atmosphere is a streaming service that focuses on out-of-home streaming services that lift the mood in bars, restaurants, and other third spaces. The platform has over 60 free ad-supported streaming TV (FAST) channels featuring short-form content that doesn’t require audio to enjoy, such as those from the PGA Tour and Trusted Media Brands. The service has experienced significant growth since its inception in 2019, doubling its customers in 2022, with a presence in nearly 50,000 locations and a reach of over 60 million unique monthly viewers. Recently, it received $65 million in a Series D round, which led to a $1 billion valuation for the company.

Atmosphere’s service brings addressability and targeting capabilities to new places for marketers, creating opportunities for advertisers to reach consumers in the places they frequent when not at home and near their point of transaction. Compared to traditional pay TV with the same ad load and programming that exists on the TV in the living room, Atmosphere allows advertisers to target by location, geography, time of day, or venue type, thereby bringing contextual advertising to life in an addressable capacity, in a way that traditional cable cannot.

The platform’s model is completely ad-based, which means that it doesn’t charge establishments and generates all its revenue from ad sales. Its location partners get self-serve advertising solutions and a video creation toolkit. Advertisers such as food and beverage, liquor, credit card service or rideshare apps, among others, are endemic to this type of streaming service, offering advantages of targeting in third location environments.

Atmosphere has over 60 free ad-supported streaming TV channels, providing a better experience for the audience. The service lives alongside traditional TV providers in sports bars where there are multiple screens, but in single TV locations such as doctor offices or auto stores, it can serve as a full replacement for programming. Atmosphere’s goal is to lift the mood and make out-of-home social settings and other places, such as gyms or dentists, enjoyable with easy-to-consume content. The company is adding around 5,000 new locations each month and adding “millions and millions” of new viewers each month, according to CEO Blake Sabatinelli.

Atmosphere faces competition from the likes of DirecTV and Comcast for Business, which already deliver traditional TV services to bars, restaurants, and other commercial locations. DirecTV for Business has reached a deal to serve up Apple’s MLS Season Pass in over 300,000 locations across the country. In places like sports bars where there are multiple screens, Atmosphere is a great complement to those competitors, whereas in single TV locations, it can serve as a full replacement for programming.

The advertising opportunities with Atmosphere are just scratching the surface, with possibilities that are much broader because of Atmosphere’s scale and reach, according to Chief Revenue Officer Ryan Spicer. The advertising possibilities include advertising on its Paws channel (one of Atmosphere’s highest-rated channels) at vet offices or ads for purified water on a TV at a gym. Making the OOH TV experience better is a key part of the business aim, as Spicer pointed to the common experience of waiting longer than expected for a doctor’s visit, where Atmosphere TV featuring audio-optional clips of cute pets could make the waiting room time a little more enjoyable.

Atmosphere’s model expands the definition of connected TV, taking all of the optionality and dynamic nature of connected TV, which was previously limited to the living room, and expanding it outside the living room. Atmosphere’s biggest advantage is its biggest challenge, being a category of one at the moment, according to Spicer. However, the team is feeling excited about momentum and sees Atmosphere as a distinct opportunity for advertisers who are looking for a unique way to reach consumers in third spaces. With its growing number of locations and viewers, Atmosphere is poised to revolutionize out-of-home advertising and provide a better viewing experience for consumers in various settings. As the platform continues to add new locations and viewers, it will be interesting to see how advertisers take advantage of its targeting capabilities and expand their reach in third space environments. With its recent Series D funding round and $1 billion valuation, Atmosphere is clearly on the path to success and has the potential to disrupt the traditional TV advertising landscape.

LinkedIn VP of Marketing Jim Habig Shares Insights for Complex B2B Marketing Cycles

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As B2B marketers navigate the complex and ever-changing landscape of the digital world, it’s essential to stay up-to-date on the latest trends and strategies to drive results. Jim Habig, VP of Marketing at LinkedIn, brings a wealth of experience from his years in the industry, having worked with some of the biggest names in tech. In this article, we examine how Habig worked on optimizing marketing strategies for multiple channels, navigating privacy regulations, creating differentiated brand experiences, and the future of the B2B marketing industry. Join us as we delve into his top learnings and expert advice for today’s digital marketers.

Habig has had an illustrious career in the tech industry, having worked with some of the biggest names in the business, including YouTube, Google, Pinterest, and LinkedIn. He believes that the key to success in B2B marketing lies in building strong teams and working closely with customers, agencies, and partners.

According to Habig, the B2B purchase cycle is long and complex, and marketers face constant pressure to justify their budgets and map their campaigns to business results. To help alleviate some of these pressures, LinkedIn has introduced the Revenue Attribution Report, a new tool that can help marketers better understand the impact of their results on the bottom line. Habig recommends that businesses invest in full-funnel strategies to maximize campaign performance, particularly in a downturn, as customers that couple organic strategies with paid saw a 14% lift in ad performance on LinkedIn.

Another challenge facing marketers today is changing privacy norms. Habig believes that as privacy regulations evolve, it’s crucial for marketers to be aware of their surroundings and map their strategies to the changes they see in the marketplace. To help businesses navigate these changes, LinkedIn has enabled Group Identity across its portfolio to help marketers harness first-party data from its 900 million members to target members based on shared professional attributes. Since the introduction of this solution, Habig has observed a 37% higher average clickthrough rate on group-delivered campaigns compared to those that targeted individual profile characteristics.

In a crowded market, it’s becoming increasingly difficult for brands to cut through the noise. Habig recommends that marketers humanize their campaigns to deepen the connection with potential buyers, which can move them down the funnel and support long-term growth. Timing is everything in this industry, and marketers should rely on buyer intent and other alternative signals to spot in-market buyers. By using intent and first- and zero-party data to better advise their strategies, marketers can create more effective campaigns by delivering the right message to the right buyer at the right time.

Looking to the future, Habig believes that the B2B marketing industry is at a tipping point, and marketers need to mobilize, learn, and teach as they chart a new course together. He points out that there is a void in the industry, and LinkedIn is focused on activating the products, brands, and knowledge on its platform to create a new kind of marketplace that will transform the way businesses buy and sell B2B products. But to achieve this goal, the entire ecosystem needs to work together.

B2B marketing is a complex and constantly evolving field, and businesses need to adapt to the changing landscape to achieve better results. By investing in full-funnel strategies, navigating changing privacy norms, humanizing campaigns, and using alternative signals to spot in-market buyers, businesses can optimize their marketing and sales processes and achieve success in this challenging environment.

What are the Three Myths of First-Party Data?

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In the digital age, data collection is essential for businesses. As data privacy concerns continue to rise, first-party data collection is becoming increasingly important for marketers. However, certain myths surrounding first-party data have prevented marketers from using it effectively.

The first myth is that cookie deprecation will disrupt website tags, which are used by many marketers to track and analyze customer behavior on their websites. While it is true that cookies have been a valuable tool for collecting user data and optimizing campaigns, there are other ways to gather this information that are not dependent on cookies.

In particular, B2B marketers should recognize that accurate measurements require a robust tagging infrastructure that can work with both first-party data and new attribution capabilities. This means that even if cookies become less reliable, there are still methods to ensure accurate tracking of customer activity on a website.

One way to achieve this is by adopting an advanced tagging solution capable of integrating various data sources, including offline sources, to provide a more comprehensive view of customer behavior. By using first-party data, such as customer email addresses or login credentials, B2B marketers can maintain accurate tracking of customer activity without relying solely on cookies.

The second myth in question is that only third-party data is accurate, which is a common misconception among marketers. Third-party cookies have traditionally been a reliable way for marketers to understand customer behavior and gather insights to optimize campaigns. However, as privacy concerns grow and cookie deprecation approaches, relying solely on third-party data can create a significant risk for businesses. In fact, third-party cookies are being phased out by many browsers and will become obsolete in the near future.

The truth is that first-party data is highly valuable for marketers, as it is directly collected from the interactions between the business and the customer. This data is more accurate than third-party data since it reflects actual user behavior and engagement with the brand’s owned channels. By leveraging first-party data, businesses can gain a deeper understanding of their customer base, including their preferences, interests, and behavior patterns.

In addition to being more accurate, first-party data also provides unique insights that cannot be found in third-party data. This is because first-party data is tailored to the specific business and its customer base, making it highly relevant and actionable. For example, a B2B marketer may collect first-party data on the type of content that resonates with their target audience, the time of day they engage with the brand, and the channels they prefer to use. With this information, the marketer can make data-driven decisions and optimize their campaigns to drive more conversions and revenue.

The third myth is that protecting privacy and driving business results are mutually exclusive. Some advertisers believe that prioritizing privacy will hurt their business results because they fear that they may not be able to collect and analyze the data needed to optimize campaigns. They also worry that measurement gaps may disrupt reporting, making it difficult to assess the impact of their advertising efforts accurately.

However, this is not necessarily the case. In fact, prioritizing privacy can help businesses build stronger, more meaningful relationships with their customers. By respecting customer privacy, companies can establish trust and build brand loyalty. Consumers are increasingly aware of how their data is being used, and they are more likely to engage with businesses that they trust to protect their personal information.

Additionally, privacy-prone machine learning techniques can be used to enhance campaign reporting and offer a more accurate view of the customer journey. By using privacy-compliant methods for data collection and analysis, companies can obtain insights that help them optimize their campaigns while still respecting customer privacy. For example, differential privacy techniques can be used to protect individual user data while still allowing marketers to analyze trends and patterns in the data.

Overall, protecting privacy and driving business results are not mutually exclusive. In fact, prioritizing privacy can help businesses build trust with their customers and achieve better results in the long run. By adopting privacy-prone machine learning techniques and other privacy-compliant methods, companies can continue to optimize their campaigns while also respecting customer privacy.

B2B marketers can effectively reach their target audience without third-party data. First-party data offers more opportunities in digital media and can provide customers with customized experiences. As data privacy concerns continue to grow, a first-party data strategy can satisfy customers with privacy preferences while providing helpful insights for businesses.

Vogue’s Trademark Violation Lawsuit Against Drake and 21 Savage Ends in Settlement

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Condé Nast has reportedly won an undisclosed financial settlement in a lawsuit charging that music stars Drake and 21 Savage violated Vogue’s trademark last year in a promotion for their album “Her Loss.” According to the lawsuit filed with the US District Court for the Southern District of New York, Vogue’s publisher had asked for $4 million.

The album promotion allegedly featured false claims that the two artists would be featured on the cover of Vogue, and a counterfeit issue of Vogue was also created and distributed in large cities. These false claims were also circulated on social media, causing confusion among Vogue’s audience.

The settlement has not yet been filed in the case file for the lawsuit, and it is not clear if it will include the requested $4 million. The victory will “bolster our ongoing creative output, including Vogue editorial,” according to Will Bowes, general counsel for Condé Nast, in a memo to staff.

Bowes added that while they understand that their brands may be referenced in other creative works, in this instance, it was clear that Drake and 21 Savage leveraged Vogue’s reputation for their own commercial purposes and confused audiences who trust Vogue as the authoritative voice on fashion and culture.

In November, the artists reportedly agreed to a preliminary injunction requiring them to remove the fake Vogue covers. It is important to note that Vogue magazine and its Editor-in-Chief Anna Wintour had no involvement in “Her Loss” or its promotion, and did not endorse it in any way.

Data Brokers Beware: FTC’s Lawsuit Against Kochava Could Set Precedent

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Kochava, an Idaho-based data broker, is currently in a federal lawsuit with the Federal Trade Commission (“FTC”) over the unrestricted sale of precise consumer geolocation data. The case, which comes before the Idaho District Court on February 21, 2023, could redefine the legal bounds of the data-sharing and data-brokering industries. The Kochava case not only aligns with the FTC’s increasing interest in data privacy and cybersecurity, but also serves to further recent federal policy initiatives such as the Biden Administration’s executive order addressing security concerns over the disclosure of sensitive health-related data.

The FTC claims that Kochava’s brokerage of “precise geolocation data” makes it possible to track consumers to sensitive locations such as “places of religious worship … domestic abuse shelters,” and “medical facilities, and … women’s reproductive health clinics.” This intrusion into a consumer’s private life without proper controls over access and use, according to the FTC, constitutes an illegal and unfair business practice.

Kochava, in turn, claims that the FTC’s approach oversimplifies the concept of an unfair business practice. In addition to the three elements that the FTC claims constitute unfair business practices, Kochava argues that the FTC must show that it violated a predicate law or statute, its activities violate public policy, and its conduct is unethical or oppressive.

Kochava filed a motion to dismiss in October 2022, arguing that the FTC failed to satisfy these requirements. Kochava claims that the FTC’s enforcement action violates its procedural due process rights because Kochava did not have fair notice that its activities might constitute unfair business practices. Kochava also argues that the FTC’s interpretation of “unfair business practices” raises several constitutional issues, including the creation of a new law, which is outside the FTC’s constitutional authority

. Finally, Kochava claims that there is not an ongoing harm to remedy with an injunction since the geolocation data at the center of the dispute has not been available for sale since June 2022 and will not be available for purchase in the future.

The case could have significant implications for data privacy and cybersecurity practices. If the court rules in favor of the FTC, data brokers may need to reevaluate their data-sharing practices, implement stricter controls over access and use, and comply with any new regulations that the FTC may promulgate in the future. On the other hand, if Kochava prevails, the FTC may need to adjust its approach to enforcing privacy violations and its definition of “unfair business practices.”

Based on FTC trends, Kochava appears to be on thin ice. Unfair business practices may be, but are not required to be, explicitly defined to be a violation of Section 5 of the FTC Act. For the last 60 years, the Commission has analyzed the following three criteria to determine whether an act or practice violates the prohibition against consumer unfairness: whether the practice offends public policy, whether it is immoral, and whether it causes substantial injury to consumers that the consumers cannot reasonably avoid and the injury is not outweighed by the countervailing benefits to consumers or competition.

Biden’s Executive Order: The Knight in Shining Armor Against Algorithmic Discrimination

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Once upon a time, in a land far, far away, there was a kingdom ruled by tech companies. These companies had created algorithms to assist in decision-making, from serving ads to choosing what news to show their users. The people of the kingdom believed these automated systems were fair and unbiased.

One day, a group of researchers discovered that Facebook’s ad-delivery system sent ads to users based on stereotypes. The people were shocked to learn that they were being treated unfairly because of their race, religion, sex, or genetic information. The researchers from Northeastern University, the University of Southern California, and the advocacy group Upturn sounded the alarm, but the tech companies dismissed their findings.

The people of the kingdom became increasingly concerned and went to their ruler, President Joe Biden, to seek justice. The President issued an executive order that directed federal agencies to combat algorithmic discrimination and protect the public from unjustified different treatment.

The tech companies didn’t like this one bit. They had grown accustomed to their power and control, and they didn’t want anyone interfering. But President Biden was determined to put a stop to the algorithmic discrimination that was fueling bias.

The U.S. Department of Housing and Urban Development sued Facebook, alleging that its ad-delivery system discriminates based on characteristics like race and gender. Facebook settled that complaint by agreeing to roll out a new ad targeting system that would rely on machine learning to curb discrimination in ads for housing, employment, and credit.

For at least four years, lawmakers had been introducing bills to tackle algorithmic discrimination, but the tech companies had lobbied hard against them. The Algorithmic Accountability Act and the Algorithmic Justice and Online Platform Transparency Act of 2021 would have required companies to study whether their algorithms posed risks to privacy, and whether they may result in inaccurate, unfair, or discriminatory decisions.

Senator Ed Markey praised the White House’s executive order, saying that “we cannot allow Big Tech to operate computer code without a code of conduct.”

And so, the people of the kingdom lived happily ever after, knowing that their ruler was looking out for them and protecting them from algorithmic discrimination. The tech companies eventually learned that they couldn’t operate without accountability and transparency, and they became better stewards of the algorithms that shaped the world around them.

JPMorgan Admits They Were Scammed with Acquisition of Frank

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JPMorgan Chase’s $175 million acquisition of Frank, a startup that was said to help students navigate the financial aid system, has turned into a legal battle between the bank and Frank’s founder, Charlie Javice. According to JPMorgan, Frank and Javice were not what they seemed, and the bank is accusing Javice of fraud. Ron Lieber, author of the Your Money column for The New York Times, talked to Lizzie O’Leary of The Daily Beast about the story.

Initially, Frank’s business was to help students fill out the FAFSA form, a federal financial aid form with over 100 questions. Frank wanted to make it less complicated for students and parents, and while FAFSA was free, Frank would assist in filling it out for a fee. Frank was not solely focused on FAFSA, however. The startup tried to help people with various financial aid-related issues.

Javice’s background was the driving force behind Frank’s sales pitch. She told investors that she understood the financial aid system’s flaws and knew how to fix them because she had personally experienced them. Javice’s pitch resonated with investors, and Frank received low-double-digit millions of dollars from angel investors and venture capital firms.

The company claimed to have over 4 million customers, making it an attractive acquisition target for JPMorgan. The bank had been slow to respond to the digital financial service market but had realized that it needed to pay more attention to digital financial services to capture young customers.

JPMorgan believed that it was acquiring a list of over 4 million young people who were attracted to a brand that helped them get money for college. The bank was also acquiring a young executive who could help them reach that audience. However, JPMorgan’s lawsuit alleges that Frank had nowhere near 4 million customers, and most of them were fabricated. According to the bank, the real number of customers was closer to 300,000. JPMorgan said that these were the real emails and real names they found in the database. Javice allegedly made up the rest or purchased them from a third party.

Javice’s explanation for the difference in the number of customers was that Frank had acquired millions of customer leads but hadn’t converted them into actual customers. However, JPMorgan claims that Frank didn’t have the resources to follow up on the leads, and many of the leads were fraudulent. JPMorgan is also claiming that Frank misled the bank about its revenue and expenses. The bank claims that Frank lost $32 million in 2020, rather than the $10 million profit that Javice had told them.

JPMorgan’s lawsuit has implications for startups that rely on acquiring customer leads but can’t convert them. The lawsuit is likely to change the way investors assess the value of startups, particularly for companies with a large number of leads but little conversion. The lawsuit could also prompt startups to provide more transparency about their data collection and the sources of their customer leads.

The Frank-JPMorgan case highlights the importance of due diligence before an acquisition. Startups’ claims of their customer base and revenue should be verified before the acquisition. Due diligence also helps investors identify the risk of fraudulent practices, which is a growing problem in the startup world. Startups can be desperate for funding, and some founders might resort to unethical practices to attract investors. Due diligence is critical in identifying such practices before the acquisition is complete.

Crypto Emperor’s New Clothes: SEC Charges Terraform Labs and CEO Do Kwon for Alleged Securities Fraud

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It had been almost a year since the algorithmic stablecoin Terra USD lost its peg, and the cryptocurrency market was still reeling from the tens of billions of dollars of investor money that had evaporated into thin air. But on Thursday, the Securities and Exchange Commission (SEC) filed charges against Terraform Labs and its CEO Do Kwon, alleging that they had orchestrated cryptocurrency securities fraud.

The regulators’ complaint, filed in the Southern District of New York, charged Kwon and Terraform Labs with two federal securities counts. According to the SEC, Terraform and Kwon should have registered a number of their cryptoassets with the SEC as securities, including crypto swaps on underlying equities.

Over a four-year period, Kwon and Terraform allegedly raised billions of dollars from investors by offering and selling an “inter-connected suite of crypto asset securities.” The SEC claims that Kwon offered and sold unregistered securities, including tokenized stocks, the algorithmic stablecoin Terra USD, and sister token LUNA, selling investors on opportunities “to invest in their crypto empire.”

The SEC’s complaint alleges that Kwon is responsible for causing a $40 billion rift in the crypto market, including losses for US retail and institutional investors. From April 2018 until May 2022, Terraform and Kwon marketed tokens they claimed would increase in value, including yield-bearing stablecoin UST, which was marketed as paying out as high as 20% via Anchor.

The SEC also claims that Kwon made “fraudulent misrepresentations” about Terra USD’s stability and was explicitly aware of the stablecoin’s “structural weakness.” The defendants “aggressively marketed” Terraform’s cryptocurrencies to US investors, according to the SEC, by posting information and promotional materials to accounts on several publicly accessible online social media platforms.

Kwon, who has an Interpol Red Notice out for his arrest, has been on the run since the demise of Terra last year, and his location is unknown. The South Korean native was also hit with an arrest warrant by the Seoul Southern District Prosecutor’s Office four months after Terra’s implosion. Terraform employees, including former head of research Nicholas Platias and staff member Han Mo, were also issued arrest warrants at the time.

The charges against Kwon and Terraform Labs are a stark reminder of the potential pitfalls of investing in cryptocurrency. While the technology and its associated assets are still in their infancy, there are risks involved, and investors should always do their due diligence before investing in any cryptocurrency.

Data, Dance, and Daring Campaigns: Erin Levzow’s Approach to Building Loyalty

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How Mango Habanero, Metrics, and Masterful Moves Redefined Marketing Genius Every so often, a guest comes along who doesn’t just raise the bar—they throw it into orbit. Erin Levzow is one of those guests. From the moment she joined The ADOTAT Show, it was clear we were in the presence of brilliance. Erin is a marketing powerhouse, blending emotional intelligence with razor-sharp strategy, all wrapped in a package of humor, humility, and dazzling storytelling. She’s the...

Streaming’s Big Lie: The Future of TV Is Already Broke

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How to Narrow the Scope of Information Sought by an FTC Civil Investigative Demand (CID)

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A civil investigative demand (“CID”) is the instrument by which the Federal Trade Commission exercises its compulsory process authority in connection with investigations.  CIDs may require the production of documents - including electronically stored information – or tangible things, the provision of testimony, and the providing of written responses to questions. A CID must state the nature of the conduct constituting the alleged violation which is under investigation and the provision of law applicable to...

Did Your Company Receive a Letter From the FTC?  FTC Warning Letters and Notices of Penalty Offense

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Recipients of FTC warning letters and notices of penalty offense should be on high alert and act quickly. Their advertising and marketing practices could be in violation of applicable legal regulations. What is an FTC Warning Letter? Federal Trade Commission “warning letters” are intended to warn companies that their conduct is likely unlawful and that they can face serious legal consequences, such as a federal investigation or lawsuit, if they do not immediately stop. ...

The Good, the Bad, and the SPO-ly

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The Hidden Flaws Behind Ad Tech’s Favorite Buzzword. Supply Path Optimization (SPO) is my love-hate relationship in ad tech personified. It’s the reason I fell for this industry’s maddening brilliance—and why it sometimes feels like a bad rom-com where no one learns their lesson. At its core, SPO promises efficiency, transparency, and accountability, and when it works, it’s like watching a Rube Goldberg machine perform flawlessly. But when it doesn’t—and let’s be honest, that’s most...