Tag: returns

Product Return Experience is Essential for Customer Loyalty

A survey that was conducted by Narvar, an e-commerce management platform, found that 95% of respondents listed a positive return experience as a key driver of their loyalty. While there are many...
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Inside Warner Brothers Discovery’s Global Townhall

Warner Bros. Discovery held a company-wide town hall on Wednesday, with CEO David Zaslav and his top creative deputies discussing the state...

Inside Twitter’s Child Pornography Problem

Social media platforms have been under increasing scrutiny in recent months for their failure to police content effectively. The latest example comes...

The Journalism Competition and Protection Act – A Boon for CMOs?

A bill that would let most news outlets collectively negotiate with dominant tech platforms for compensation to distribute their content advanced out...